Privacy Polices | Blue Vet

Effective: October 2019

This BlueVetMobileLockers.com Privacy Policy (“Policy”) describes the privacy practices, policies and procedures of BVML, LLC, (“BVML,” “we,” “us,” or “our”). We want you to know that protecting your personal information is very important to us, and we respect your privacy. This Policy applies to all users of www.bluevetmobilelockers.com (the “Website”) and explains what information we collect, how we collect it, how we protect it, and when we disclose it to third parties. Please note that this Policy applies only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline.

PLEASE READ THIS POLICY CAREFULLY. BY ENTERING ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE TO OUR PRIVACY PRACTICES, POLICIES AND PROCEDURES. IF YOU DO NOT AGREE TO THIS POLICY, DO NOT ACCESS OR USE THIS WEBSITE. WE MAY UPDATE THIS POLICY FROM TIME TO TIME, SO PLEASE CHECK THIS POLICY PERIODICALLY FOR CHANGES.

Summary

The notifications provided by this Policy include:

What personally identifiable information we collect through the Website.
How we use the information we collect.
With whom the information may be shared.
The kind of procedures we employ in an effort to hinder the unauthorized access, use or disclosure of information you provide to us.
Information related to third-party websites.
The laws that apply to those accessing the Website
How you can learn about changes to the Privacy Policy
How you can amend the information we collect on you

What Information Do We Collect Through The Website?

BVML collects both personally identifiable information and non-personally identifiable information via our Website. When we refer simply to the term information in this Policy we are referring to how BVML collects, uses, or shares both the personally identifiable, and non-personally identifiable information.

Personally identifiable information refers to information that when used alone or with other relevant data, can identify an individual (the “PII”). BVML does not collect any PII unless you provide it voluntarily. If you do not want us to collect PII, you can simply decide not to submit it to us. The PII we collect may include:

name;
date of birth;
contact information, such as name, postal address, email address and telephone number;
other personal information you provide to us on our website and other data collected automatically through the website, as applicable.

We also collect certain non-personal information (data in a form that does not support direct association with any specific person or individual) by automated means when you visit the Website (the “Non-PII”).

Collection of PII

The circumstances in which you might provide to us PII include, but are not limited to, the following:

Account creation information. You can create a personal renters account with BVML, and if you do so you will be required to provide us with certain PII. This account will allow you to reserve faster and easier, and to check on event status and history. In creating this account, you authorize BVML to store your name, birthday, email address, telephone number and shipping and billing addresses. You should keep your account information current and complete. Your account will have a password that you will create; you are responsible for maintaining the confidentiality of your user name and password. You may not use another person's account or password without their permission and you should protect the confidentiality of your account and password information by logging out of your account at the end of each reservation session.

Contests and promotion information. You can participate in BVML contests, and promotions as long as you meet eligibility requirements and comply with all applicable rules. As part of your participation, you will be required to provide us with PII, including your name, mailing address, e-mail address and other information in order to administer the promotion, notify winners, etc.

Mailing list information. You will be added to the BVML mailing list by providing us with your email address. Subscriptions to the mailing list can be cancelled at any time.

Submitting a request. When you submit a request or comment to our customer service department you will be asked to provide your email address, and depending upon the nature of your inquiry you may provide us with your PII.

Survey information. When you complete a survey on-line, we may ask for certain information from you (some of which may be PII), including your age, zip code, reservation habits, e-mail and/or mailing address.

Collection of Non-Personally Identifiable Information

We also collect certain Non-PII when you visit the Website. Much of this Non-PII is collected through the use of third-party tracking services, which includes Google Analytics, and other means, as further described below.

Google Analytics

Our Website use Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. ("Google"), to better assist us in understanding how the Website is used. Google Analytics will place cookies on your computer that will generate information that we select about your use of the Website, including your computer's IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Website, compiling reports on Website activity for our use, and providing other services relating to Website activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Website. The use of cookies by Google Analytics is covered by Google's privacy policy. From time to time, we may enter into agreements with other third party providers for web analytic and other similar services. If we enter into such an agreement, we may share your information, including personal information, with the provider or such provider may have access to and collect your information on our behalf. Your information, including personal information, may be stored with the provider.

You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. To opt-out of Google Analytics relating to your use of our Sites, you can download and install the Browser Plugin available via this link: https://tools.google.com/dlpage/gaoptout?hl=en.

Cookies are bits of electronic information that a website can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit. Cookies allow website operators to better customize visits to the site to the visitor’s individual preferences. Many commercial websites use cookies. We may use cookies on our Website to allow us to, among other things, measure activity, to personalize your experience, and to track your status or progress when requesting information. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on our Website, or that we may put on our Website in the future.

Web Beacons

Certain pages on the Website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web beacons may also recognize when the email was opened, how many times it was forwarded and which URLs (links within the email) were clicked.

IP Addresses

When you visit and interact with the Website, BVML and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices used to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track web site visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.

Do Not Track Notice

Your browser and other mechanisms may permit you to send do-not-track signals or other similar signals to express your preferences regarding online tracking. To the extent you employ such browser do-not-track signals or other similar mechanisms, we will use commercially reasonable efforts to honor such requests received by us to the extent we have the capacity and resources to identify and process your request. Due to the potential for rapid and diverse developments of technology in this area, we cannot guarantee that we can process every type of request that exists or may be developed in the future. As noted above, third parties, such as our advertising partners, may collect data that relates to you. We cannot control third parties' responses to do-not-track signals or other such mechanisms. Third parties' use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.

How We May Use This Information?

Our primary purpose in collecting information about you is to provide you with services or information that you request or to process your payments. In addition, we may aggregate the PII that you provide with the PII that other users provide in order to conduct research, analysis, or studies for our own purposes (i.e., not related to providing you with specific services), including improving our services and future contests.

We may also use the information that you provide to us to communicate with you about our current activities, future events and contests or to notify you about any changes to our services. If you decide that you would no longer like to receive such messages you can opt-out from receiving such emails from BVML. In order to opt-out you can click on an unsubscribe link provided at the bottom of every commercial e-mail that you receive from BVML. If you opt-out, you will continue to receive communications from us relating to any payments you make or other services you request or purchase. If you decide at a later time that you would like to receive commercial emails from us, you may be able to re-add yourself to our communication list.

How May We Share Your Information?

We may disclose all of the information (described herein) that we collect, as stated in this Policy including in accordance with the terms set forth in this section. Except as stated in this Policy and as detailed below, we do not rent, sell, or share your information with other people or companies. The following describes how we may share your information:

Sharing Your Information with Subcontractors. In our efforts to provide the best quality service and experience to you, we may share information with subcontractors that provide us with services. These services may include, among other things, helping to provide services that you request, helping to create or maintain our databases, helping to research and analyze the people who request services information from us, and/or helping to process payment card information.

Sharing Your Information as Permitted by Law. We may share your information with others as required by, or permitted by, law. This may include sharing your PII with governmental entities, or third parties in response to subpoenas, court orders, other legal processes, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.

Sharing Your Information with Law Enforcement. We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies or the release of your information may protect the rights, property or safety of BVML, you, or another person.

Business Transition. If BVML becomes involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, your information will be transferred to the acquiring entity.

Your Comments. If you post a Comment to our Website, the information that you choose to post, including any personal information that you choose to post, may be available generally to the public.

Marketing Companies. As a general rule, we only provide limited, Non-PII (e.g., the city, or the state, in which a device is located or information about your search or posting history) usually in conjunction with a randomly assigned number or a number assigned to your BVML account and not in conjunction with your name. However, for certain campaigns, we may provide third party advertisers with your email address which may be used by such companies to provide you with information about other products, services or companies.

Sharing Your Information with Charities and Prize Providers. If you enter a contest, whether by making a donation or using an alternate method of entry, make a donation in connection with entering into a contest, you agree that we may share your name and contact information with Arizona 100 Club (“AZ100Club”), a U.S. 501(c)(3) tax-exempt public charity that is the legal recipient of all donations through the BVML platform, as well as the charity we designate as the benefiting charity for such contests and with any entity providing prizes for that contest, each of which may use your information for marketing purposes.

Contest Winners. As further explained in our Rules, by entering into a contest, you grant us the right to disclose name, biographical information, pictures/portraits, video images, likenesses and/or voice to the general public if you are a contest winner.

Credit Card Information. Please note, when you use a credit card to make a rental purchase or donation, you are actually being redirected to our third party provider. WE DO NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION.

How Do We Protect Your Information?

We employ reasonable physical and administrative safeguards to protect your personal information. While we will use such efforts, we cannot and will not insure the security of your information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Third Party Websites; Advertisements

Our Website or our emails may link to a variety of third-party social media sites and/or websites – such as YouTube, Twitter, Facebook and others - as a service to you, and in order to provide you additional information and/or content related to the work that we do, or additional venues in which you can learn about and discuss the activities of BVML. We may also allow third parties to place advertisements on the Website. Please note that we have no affiliation with any of these other parties and/or websites, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before using providing any personally identifying information to them or initiating any financial transactions. We are not responsible for the content or information of these websites, or any other use of the linked website.

Children’s Privacy

We do not knowingly collect, use, or disclose personally identifiable information about visitors younger than 18 years of age. If you are under the age of 18, you are expressly prohibited from creating an account on the Website. If you are the parent or guardian of a child under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at bluevetmobilelockers@cox.net titled Privacy-Requests so that we may delete your child’s information.

Purpose and Legal Bases for Our Use of Your PII

Our processing of PII is justified by a "legal basis", that is, a specific condition. We may use PII for the following purposes, in each case as justified by a legal basis:

Website administration

We use/may use your PII for the effective administration of the Website, to fulfill and/or address your requests, or to provide the functionalities and features as further described herein.

Purpose and Legal Bases for our Use of your PII

This processing is necessary to establish, exercise or defend our legal claims and rights. It is in our legitimate interest or a third party's legitimate interest to use your PII in such a way to ensure that we provide the very best client service we can to you or others and comply with our professional and ethical duties, consistent with applicable law. In some cases, this processing is necessary to perform a contract to which you are a party.

Business administration and legal compliance

We use PII for the following business administration and legal compliance purposes:

To enforce our legal rights. To investigate and/or settle inquiries or disputes.
To comply with any applicable law, court order, other judicial process, law enforcement requests or the requirements of a regulator.
To enforce our agreements with you.
To protect the rights, property or safety of us or third parties, including our other clients and users of the Website or our Services.
To maintain our records.
To process business transaction data, such as in connection with a merger, or a restructuring, or sale.

Marketing and promotions

We may use PII for marketing and promotional purposes, such as to send you news and newsletters, or to otherwise contact you about products or information we think may interest you, by email and direct (postal) mail. We may also use it develop new services and determine how to market our services.

Purpose and legal bases for our use of your PII

It is in our legitimate interest to use your PII for marketing purposes in order to develop and grow our business and services and promote the reputation of our company. We will, where required by applicable law, obtain your consent to send such communications.

Client insight and analytics

We use PII to better understand how you and others use our services or our Website, so that we can improve our Website and services, develop new features, tools, offerings, services and the like, and for other research and analytical purposes. We also use the information we collect to measure the effectiveness of our online content and how visitors use our Website and our services. We may use this information and the insights we have derived for marketing purposes or to make decisions about events, news and information that may be of interest to clients, prospective clients, Website users and others.

Purpose and legal bases for our use of your PII

It is in our legitimate interest to use your PII in such a way to ensure that we provide the very best Services to our clients and others in order to develop and grow our business and Services and promote the reputation of our company.

Prevent misconduct, abuse and misuse

Subject to our professional and ethical duties, we use PII where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Use. We also use PII to protect and secure the Website and our information systems and networks.

Retention of Personal Data

In general, we will retain relevant PII of Website visitors for at least 1 year from the date of our last interaction with you and in compliance with our obligations under applicable laws, or for longer if we are required to do so according to our regulatory obligations or where we believe necessary to establish, defend, or protect our legal rights and interests or those of others.

Changes to This Privacy Notice

We may make changes to this Privacy Notice from time to time, to reflect changes in our practices. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where we materially change this Privacy Notice, we will take steps to notify you (such as by posting a notice on the Website or via email), and where required by applicable law to obtain your consent.

How and when is the Policy Updated? How are You Notified of these Changes?

We reserve the right to modify or amend this Policy at any time by posting the revised Policy on our Website. If there are changes or additions to this Policy, we will post those changes here or in other formats for you to review. Each version of this Policy will be identified at the end of this document by its effective date. Your continued use of the Website after the effective date of any modification to the Policy will be deemed to be your agreement to any changed terms.

How to Contact Us

If you have any questions or concerns regarding this Policy, please contact us at bluevetmobilelockers.com, or BVML, LLC, 9057 w Irma Lane Peoria, AZ 85382. If we need, or are required, to contact you concerning any event that involves your information we may decide to do so by email, telephone, or mail.

This Policy is effective as of January 2020.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have certain rights under California law, including but not limited to the California Consumer Privacy Act of 2018 (“CCPA”). This California Privacy Statement (“CA Privacy Statement”) supplements the information contained in the BVML Privacy Notice above and applies solely to visitors, users, and others who reside in the State of California (“CA Resident(s)”, “you” or “your”). Any terms defined in the CCPA have the same meaning when used in this CA Privacy Statement.

Your Rights and Choices

The CCPA provides CA Residents with specific rights regarding their Personal Information. The CCPA defines Personal Information as any information that “identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household” (hereinafter, “PII”). This CA Privacy Statement describes your CCPA rights in relation to our use of your PII, and explains how to exercise those rights.

Right to Know/Access.

As a California Resident, you have a right to know:

The categories of PII we have collected, sold, or disclosed for business purposes about you;
The categories of sources from which we collected your PII;
The business or commercial purpose for collecting or sharing your PII;
The categories of third parties with whom we have shared, sold, or disclosed for business purposes your PII; and
The specific pieces of your PII we have collected.

Portability Rights

As part of your “right of access”, you have the right to request that we provide your PII to you. Once we receive and confirm your “verifiable consumer request” (as describe below) we will provide the PII we have collected and currently hold to you “in a portable and, to the extent technically feasible, in a readily usable format.

Right of Deletion

As a California Resident, you have a right to request that we delete the PII we have collected from or about you, subject to certain exceptions. Once we receive and confirm your verifiable request (as described below), we will delete (and ask our service providers to delete) your PII from our records, unless an exception applies.

Please note, we may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the PII, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Process to Submit A Request

To submit a verified request for your PII you may call BVML at (623) 232-9009. You may also designate an authorized agent to submit a request on your behalf.

Verification; Verification Method

Only you - or a person registered with the California Secretary of State that you authorize to act on your behalf - may make a verifiable consumer request related to your PII. You may also make a verifiable consumer request on behalf of your minor child. In order to ensure we do not inadvertently delete your PII based on a fraudulent request, we will verify your identity before we respond to your request. To verify your identity, we will generally match the identifying information provided in your request with the information we have on file about you. Depending on the sensitivity of the PII requested to be deleted, we may also utilize more stringent verification methods to verify your identity, including but not limited to requesting additional information from you. Please note you may only make a verifiable request for access (and data portability) twice within a 12-month period. To be considered a verifiable consumer request, you must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected PII or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with PII if we cannot verify your identity or authority to make the request and confirm the PII relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use PII provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your PII that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right of Non-Discrimination

You have a right to exercise your rights under the CCPA without suffering discrimination. Accordingly, we will not discriminate against you in any way if you choose to exercise your rights under the CCPA. Unless permitted by the CCPA, we will not:

Deny you services.
Charge you different prices or rates services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of services.
Suggest that you may receive a different price or rate for services or a different level or quality of services.

California Minors

If you are a California resident under the age of 18, California Business and Professions Code § 22581 permits you to request and obtain removal of content or information you have publicly posted on our Website. To make such a request, please send an email with a detailed description of the specific content or information to bluevetmobilelockers@cox.net. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and there may be circumstances in which the law does not require or allow removal even if requested.

Shine the Light

California Civil Code § 1798.83 permits you to request information regarding the disclosure of your PII by us to third parties for their direct marketing purposes. To make such a request, please send an email to bluevetmobilelockers@cox.net or write us at: BVML, LLC, 9057 W. Irma Lane Peoria, AZ 85382. Please be sure to include “California - Shine the Light Request” in the subject line.

Information We Collect

As noted above, we may collect some of your PII. In the table below we have indicated those categories of PII that we may collected from California Residents.

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